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CLICKACTION CLOSES SEVEN-FIGURE DEAL WITH DIRECT MARKETING LEADER

ClickAction Email Marketing Automation (EMA) Service Allows Major Direct Marketing Leader to Maximize ROI and Increase Subscriber Base Via Highly Targeted, One-to-One Email Campaigns Featuring Rich Media and Dynamic Content

PALO ALTO, Calif. (August 27, 2001)
- ClickAction™, Inc. (Nasdaq: CLAC), a leading provider of email marketing automation products and services, announced today that they have been selected by a major direct marketing leader in a seven-figure deal to provide enhanced email marketing capabilities. ClickAction has been selected to provide all email marketing services in order to maximize ROI, increase the subscriber database and overall client retention rates.

"In an ROI-focused environment, ClickAction continues to develop cost-effective e-marketing strategies for direct marketers," said Gregory Slayton, president and CEO for ClickAction. "We are honored to have been chosen by yet another leading direct marketer to do all of their email marketing related work. This particular client needed an email marketing provider that could customize their online subscribers' interests, segment their database and provide a variety of other cost-effective, profit generating email marketing services. We are honored to have been selected - and pleased to be able to say that the client in question is already up and running with our EMA services."

"Much of our Internet strategy relies on highly targeted, personalized dialogue with our subscribers," said the Senior Marketing Director at this leading direct marketer. "ClickAction EMA provides our organization with advanced personalization features that we need in order to extend the visibility of our organization. We looked at a number of potential providers, but decided to go entirely with ClickAction given the strength of their product and service offering and their clear commitment to our long-term success."

About ClickAction
ClickAction, Inc. is a leading provider of email marketing automation products and services. ClickAction Email Marketing Automation (EMA) helps marketers design, deploy and manage personalized email campaigns that maximize the lifetime value of each customer. ClickAction EMA saves time, generates revenues and reduces costs by providing highly scalable outbound and inbound messaging, one-to-one publication, powerful rules-based segmentation, real-time tracking and detailed reporting, all integrated in a Web-based solution. 100% Java-based, ClickAction EMA is built for easy deployment and integration with industry-leading third party applications. ClickAction offers a hosted ASP solution, ClickAction EMA, as well as an in-house Enterprise solution, ClickAction EMA Enterprise for BEA. ClickAction products have a proven track record of success in a variety of industries including retail, catalog, brand and publishing. In addition to ClickAction EMA, the company offers interactive, campaign, acquisition and rich media services. ClickAction is a member of TRUSTe, an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet. For more information on ClickAction products and services, visit www.clickaction.com or call 1.800.473.3141.




For media inquiries,
please contact:

Amy Sheldon
Public Relations Manager
Email: pr@clickaction.com
Phone: 650.473.3605
Fax: 650.325.0873
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