ClickAction Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, we agree to notify you of: What personally identifiable information of yours or third party personally identification information is collected from you through the Web site. The organization collecting the information. How the information is used. With whom the information may be shared. What choices are available to you regarding collection, use and distribution of the information. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under ClickAction's control. How you can correct any inaccuracies in the information. If you have any questions or concerns regarding this statement, you should first contact privacy@clickaction.com by email. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe, www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the Web site to resolve your concerns. Consumer privacy is a top priority to ClickAction and to our clients and partners. We support the protection of privacy rights as a fundamental element of our business. As companies and individuals look to ClickAction for e-marketing solutions, they can be assured that we will respect their needs for privacy. Our relationships are our most valuable asset and the very basis for our reputation, so we will only disclose information that companies and individuals have given us explicit permission to disclose. This privacy policy discloses the information gathering and dissemination practices for the ClickAction Email Relationship Management service and the ClickAction Web site, www.ClickAction.com. TRUSTe can only cover the activities on this Web site. Information Collection and Its Use Security How We Notify You of Changes to our Privacy Policy Links Permission-Based Marketing is Our Philosophy Prospecting Services Deliver Only Targeted Information Choice/Opt-Out Information Collection and Its Use We use email links throughout the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information we receive from you is used to respond directly to your questions or comments. We may file your comments to improve the site, or review and discard the information. Your personal information is not shared with third parties. ClickAction automatically logs your IP address, the log files are deleted after 30 days. This information is not linked to any personally identifiable information. The ClickAction Web site does not use cookies. Go to Top Security This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Email is sent to those employees that need to see it in order to respond to your inquiries. All of our employees are aware of the importance of keeping any information that is disclosed within the email confidential and only will disclose to others within our organization. Go to Top How We Notify You of Changes to our Privacy Policy Whenever we change our privacy policy, we will post a notice on our Web site indicating that a new version is available. If ClickAction Inc. changes how it uses a users personally identifiable information, the user will be notified by email and they may opt-out at that time. Go to Top Links The ClickAction site contains links to other sites. ClickAction is not responsible for the privacy practices or the content of such Web sites. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site. For any questions concerning the information collection practices of this Web site please contact: privacy@clickaction.com. Go to Top Permission-Based Marketing is Our Philosophy ClickAction facilitates the most consumer-oriented marketing practices in the email marketing industry. By supporting permission-based email, we allow individuals to identify personal preferences and needs, and then only communicate with them regarding those specific areas for which they have identified an interest. Using our unique opt-in survey methodology, we truly can understand the individuals' personal needs and tailor communication accordingly. Go to Top Prospecting Services Deliver Only Targeted Information The prospecting services provided by ClickAction are targeting services that allow companies to find individuals who would be most interested in using their products and services. These services give companies the ability to send very targeted communication to a very targeted audience. At any time, if an individual wishes to be removed from these databases, he or she may choose to opt out and be eliminated from the database. Go to Top Choice/Opt-Out ClickAction makes it easy for individuals to change their information requests or opt-out of future communications from ClickAction altogether. Whether they sign up for ClickAction-powered email communications from a client or register a ClickAction product and request future product news, they'll be informed of easy opt-out instructions with each communication should they decide to remove their name from our databases. Our ClickAction ERM, MyProspects.com and MySoftware privacy policies contain additional opt-out information specific to the service or product. Go to Top