But, importantly, we also keep balance in mind. We believe it is important to go home for dinner at night and have weekends of leisure with our families, and we strive to provide this type of environment for our employees. (No sleeping bags under the desks here!)
Learn more about ClickAction--a proven leader in one of the hottest areas of the Internet today: e-mail marketing and campaign management! Visit www.ClickAction.com for additional information about ClickAction ERM and the company's client successes. ClickAction is listed under Nasdaq as CLAC.
We offer a complete compensation package including:
- Competitive salaries
- Quarterly bonus plan
- Stock options
- 401K
- Medical, dental and life insurance
We have openings in the following areas:
ERM (Email Relationship Management) Services:
Account Manager
Web/Graphics Designer
Marketing
Privacy/Marketing
Coordinator
Technology/Development:
System Administrator, UNIX/Sun Solaris
Systems Administrator
Manager of Development
Senior Java Developer
Oracle/DB Developer
Desktop Division:
Customer Service Manager
Sales:
Senior Sales Account Executive
Sales Engineer-West Coast
Account Manager
We are searching for a strong marketing professional who is a resourceful and creative team player with high energy and a positive attitude. This candidate will be responsible for working with clients directing all of their emarketing efforts. If you are the right candidate, you are confident, a savvy account manager, and a creative problem solver. You ideally have experience in both direct and Internet marketing...and agency experience would be a real plus!!
Responsibilities:
- Working with clients to launch, maintain and encourage use of our proprietary,
web-based service.
- Working with marketing executives of our client organizations to develop marketing
objectives, strategies and plans.
- Leading the design, execution and analysis of clients opt-in e-mail marketing campaigns.
- Understand the clients web marketing strategies, promotional style, customer service initiatives in order to customize programs to meet their specific needs.
- Experience in Marketing or service industry such as consulting, banking, direct marketing or advertising
- Experience with project and client management
- Excellent interpersonal skills
- Ability to quickly learn new computer programs/systems
- Bachelors degree required
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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Web/Graphics Designer
ClickAction is looking for designers who know and understand how to channel brilliance amid the chaos. This means strategically based, wildly creative thinking while keeping things moving. We are looking for the chosen few who are excited about what advertising on the web could be and dying to take part in shaping it.
Responsibilities:
- Willing to understand a client's business, brand and marketing objectives, proactively contributing to it's evolution and success.
- Collaborating with counterparts in Media Planning to maximize effectiveness and technological innovation directly within advertising environment.
- Maintain high standards for design and typography.
- Produce deadline drive, clean HTML documents.
- Produce custom web graphics.
- Insatiable curiosity, excited by design and technology.
- At least 3 years of web design experience.
- Excellent at conceptual design with an emphasis on typographic skills and have a degree or training in graphic design.
- Experience in client-service, with good presentation skills a plus.
- Enjoys and supports working with a team.
- PERL and basic JavaScript a must. ASP and CGI/Perl coding a plus.
- Ideal candidate is creative, detail oriented, deadline driven, self-motivated, team player that thinks on his/her feet.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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We are searching for a responsible and resourceful team player that will help us meet our privacy and marketing goals for our web-based email relationship management (ERM) applications through the implementation of programs designed to maintain our position as a leader in the customer relationship management industry.
Reporting to the Client Programs Manager, the candidate will support the Email Relationship Management team by:
- Unsubscribing and suppressing subscribers from clients’ databases.
- Responding to subscribers that have privacy concerns.
- Preparing and distributing privacy reports for clients.
- Creating and maintaining marketing materials.
- Supporting the execution of marketing programs.
- Assisting with the printing and mailing of marketing materials.
- Completing administrative work including, shipping documents, making copies, arranging travel and assisting with marketing meetings.
Qualifications:
- 1+ years experience in marketing or customer service.
- Experience in customer loyalty programs, including opt-in programs a plus.
- Responsible, people-oriented, creative and well organized.
- Outstanding verbal and written communication skills.
- Excellent follow-up skills.
- Ability to multi-task in a dynamic, fast paced environment.
- BA degree in Marketing or related field preferred.
We offer a competitive compensation package that includes salary, bonus, stock options, full medical benefits, paid holidays, and a 401(k) retirement plan.
If interested*, please send a Cover Letter AND Resume to:
ClickAction Inc.
Attn: HR Manager
2197 E. Bayshore Road
Palo
Alto, CA. 94303
Fax: (650) 325-0873
Jobs@ClickAction.com
*Applicants from California will be given first consideration
for this position.
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ClickAction a fast-paced production environment located in Palo
Alto, CA. Systems are SUN models up to Enterprise 3500's.
Responsibilities:
Installation, maintenance, and upgrade of computer hardware and
software.
- Controls user access and passwords.
- Trains personnel on system usage.
- System Administrator support for Enterprise Class business systems with a projected uptime of 99.7%
- Must integrate well with other groups.
- Must be able to stop one project and start on another depending upon priorities.
- Will report to the Sr Director of Internet Systems or his designate.
- Enterprise email system experience greatly desired.
- Solaris 2.X system administration experience required.
- Skilled with Solaris system monitoring and performance analysis
- Oracle experience a major plus. (SQL, SQL*Net, SQL*Plus, DB backups, DB System analysis)
- Experience with webservers (NES, Apache, etc.)
- Excellent team player.
- Strong organizational skills and detail oriented.
- Must wear Pager at all times.
- Excellent problem solving skills.
- Strong communication skills
- Self-starter - doesn't need to be micro-managed.
Skill Level Desired
Familiarity with fundamental networking/distributed computing
environment concepts; can configure NFS and NIS, can use nslookup
or diag to check information in the DNS, understands TCP/IP concepts
and is skilled with network analysis and monitoring. Ability to
write scripts in some administrative language (Perl, a shell).
Is comfortable with most aspects of UNIX systems administration;
for example, configuration and management of large scale mail
systems, system installation and configuration, printing systems,
fundamentals of security, installing third-party software.
Strong inter-personal and communication skills; training users
in complex topics, independent problem solving; self-direction.
Ability to identify tasks which require automation and automate
them. Ability to oversee novice system administrators or operators.
A solid understanding of a UNIX-based operating system;
understands paging and swapping, interprocess communication,
devices and what device drivers do, file system concepts
("inode", "superblock"), can use performance analysis to tune
systems.
Required Senior Background: More than five years previous
production systems administration experience at a senior level.
Desirable: A degree in computer science or equivalent experience.
Programming background in any applicable language.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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System Administrator
If you are looking for a position in a top notched company that will reward you for your work, then ClickAction is the answer. We offer a calm, productive work environment that is drastically different than the Silicon Valley lifestyle. ClickAction believes that employees should have both time for their family and their work without jeopardizing either.
ClickAction is a proven leader in one of the hottest areas of the Internet today: e-mail marketing and campaign management! Visit www.ClickAction.com for additional information about ClickAction ERM and the company's client successes. ClickAction is listed under Nasdaq as CLAC.
We are currently looking for a Systems Administrator. If you meet these qualifications and would like to explore a position with ClickAction, then please send your resume to clickdev_hr@ClickAction.com.
Experience:
- 4 years Solaris
- 2 years Oracle
- 2 years MS NT
- General knowledge of Java
- Weblogic application server
- Excellent problem solving and critical thinking skills
- Ability to assimilate new concepts quickly and easily
- A positive attitude
- Self directed
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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A calm, productive
environment where quality is rewarded.
Manager of Development
If you are looking for a position in a top notched company that will reward you for your work, then ClickAction is the answer. We offer a calm, productive work environment that is drastically different than the Silicon Valley lifestyle. ClickAction believes that employees should have both time for their family and their work without jeopardizing either.
ClickAction is a proven leader in one of the hottest areas of the Internet today: e-mail marketing and campaign management! Visit www.ClickAction.com for additional information about ClickAction ERM and the company's client successes. ClickAction is listed under Nasdaq as CLAC.
We are currently looking for a Manager of Development. If you meet these qualifications and would like to explore a position with ClickAction, then please send your resume to clickdev_hr@ClickAction.com.
Experience:
- 2 years Java
- 2 years Solaris
- 2 years Oracle
- Weblogic application Server
- Object Oriented Design
- 1 year XML
- Great people management skills
Personal:
- Excellent problem solving and critical thinking skills
- Ability to assimilate new concepts quickly and easily
- A positive attitude
- Self directed
Work Environment:
A calm, productive environment where quality is rewarded.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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A calm, productive
environment where quality is rewarded.
Senior Java Developer
If you are looking for a position in a top notched company that will reward you for your work, then ClickAction is the answer. We offer a calm, productive work environment that is drastically different than the Silicon Valley lifestyle. ClickAction believes that employees should have both time for their family and their work without jeopardizing either.
ClickAction is a proven leader in one of the hottest areas of the Internet today: e-mail marketing and campaign management! Visit www.ClickAction.com for additional information about ClickAction ERM and the company's client successes. ClickAction is listed under Nasdaq as CLAC.
We are currently looking for a Senior Java Developer. If you meet these qualifications and would like to explore a position with ClickAction, then please send your resume to clickdev_hr@ClickAction.com.
Responsibilities:
Installation, maintenance, and upgrade of computer hardware and
software.
- Develop a distributed 3-tier web application using EJB, servlets and JHTML/JSP pages on a Java web server.
- Working from design specifications, produce structured and easily maintainable code in accordance with industry best practices
- Lead the programming team in delivering on-schedule and quality software
- Conduct walkthrough of written programs to ensure quality of the programs.
- Mentor junior staff and impart knowledge to others.
Experience:
- 5 years of hands-on, full life cycle object-oriented development of enterprise-level applications, along with 3-Tier Client and Server Architecture. (C++, Java, Smalltalk).
- 2 years system development experience in server-side Java.
- Successfully designed, implemented, and delivered on time two or more substantial enterprise software projects
- Experience in the use of development, design and debug tools
- Code management practices and tools.
- Profiling and personalization systems
- E-commerce
Working knowledge of the following:
- Servlet, JSP, JavaBean EJB, RMI, JDBC, JTS, JTA, HTML, JavaScript, Unix, preferably Sun/Solaris, relational databases, Distributed transaction processing, Web servers (Apache, NES), BEA Weblogic
- OOA, OOD desirable
- User Interface Design skills desirable
Personal:
- Ability to lead software engineers in a team development environment
- Excellent verbal and written communication skills
- Excellent problem solving and critical thinking skills
- Ability to assimilate new concepts quickly and easily
- A positive attitude
- Self directed
BSCS or equivalent
Work Environment:
A calm, productive environment where quality is rewarded.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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Oracle/DB Developer
If you are looking for a position in a top notched company that will reward you for your work, then ClickAction is the answer. We offer a calm, productive work environment that is drastically different than the Silicon Valley lifestyle. ClickAction believes that employees should have both time for their family and their work without jeopardizing either.
ClickAction is a proven leader in one of the hottest areas of the Internet today: e-mail marketing and campaign management! Visit www.ClickAction.com for additional information about ClickAction ERM and the company's client successes. ClickAction is listed under Nasdaq as CLAC.
We are currently looking for a Oracle/DB Developer. If you meet these qualifications and would like to explore a position with ClickAction, then please send your resume to clickdev_hr@ClickAction.com.
Experience:
- 4 years Oracle
- Object Oriented Design
- 2 years Solaris
- 2 years MS NT
- Excellent problem solving and critical thinking skills
- Ability to assimilate new concepts quickly and easily
- A positive attitude
- Self directed
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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A calm, productive
environment where quality is rewarded.
Customer Service Manager
Description:
Responsible for managing all aspects of Customer Support, including inbound/outbound customer service, customer loyalty programs, direct sales and technical customer support, while promoting exceptional service, and operating within the framework of established company policies. Also direct a team of outsourced technicians responsible for technical support. Maintain communication between customer service onsite and outsourced technical support group. Work with Product Management to train tech support and direct sales personnel on new product releases. Manage onsite service team whose duties also include presales and direct sales of software and services. Develop promotions to increase direct sales and upgrade sales to customers via phone and website. Duties include: Managing the Customer Service function, managing outsourced technical support, managing the revenue of the direct sales organization, ensuring service level goals are met, while championing high levels of service. Analyze Customer Service Satisfaction Results and pro-actively develop actions to improve. Assist in coordinating and implementing programs when necessary. Communicate, interpret and ensure compliance with procedures and goals. Follows standard Human Resource practices including staff development, monitoring performance and communicating expectations and results on a regular basis. Perform planning, budgeting, implementing and maintenance cost for the team and travel offsite to customer and company meetings.
Requirements:
College degree preferred. Minimum two years supervisory experience. Minimum four years customer service or direct sales experience preferred. Two years experience as Technical Support Manager preferred. Experience with Windows based PC's, including general office software knowledge preferred. Must possess excellent oral and written communication skills. Team player preferred.
We offer a competitive compensation package that includes salary, commission, stock options, full medical benefits, paid holidays, and a 401(k) retirement plan.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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Senior Sales Account Executive
We are searching for a dynamic, fast thinking and successful account manager to sell to and manage clients in a variety of business industries with proven track records.
Responsibilities:
- Produce revenue by recruiting new accounts.
- Present e-marketing services to financial services, advertising, direct marketing, catalog and travel companies.
- Up to 25% monthly travel.
- 3-5 years experience in Sales or Client Services.
- 1-3 years experience in Direct Marketing management or e-marketing Sales.
- Understanding of Internet technology and email.
- Solution selling and training desired.
- Proficient in Word, Excel and PowerPoint.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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Sales Engineer-West Coast
Assist the sales force in qualifying and closing new business opportunities. Develop knowledge of application functionality, all steps in technical implementation, and professional services offerings. Support the development of client opportunities by conducting and/or participating in technical sales presentations, drafting high-level preliminary requirements analyses, preparing technical responses to RFPs and RFQs, and facilitating the development of sales sheets, white papers and other materials. Work with Client Services and Product Management to improve product specifications.
Required skills:
3-5 years experience in Technical Sales and/or Technical consulting.
Knowledge/Experience desired:
Experience with internet applications (online marketing, electronic commerce), web development technologies, web site content design, complex web hosting, full life cycle implementation process and strategic business goals. Exceptional presentation skills, experience with public speaking engagements, along with excellent writing skills. Internet marketing background and/or MBA a plus.
We offer a competitive compensation package that includes salary, commission, stock options, full medical benefits, paid holidays, and a 401(k) retirement plan.
If interested, please send a Cover Letter and Resume to:
ClickAction Inc.
Attn: Human Resources
2197 E. Bayshore Road
Palo Alto, CA. 94303
Fax: (650) 325-0873
jobs@ClickAction.com
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